Shop Policy

 

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Digital downloads

File delivery; your files will be available to download once payment is confirmed.

Payment options

Secure options thru Paypal

Returns & exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 10 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contacting Us

If there are any questions regarding these shop policies you may contact us using the information below.

Website: https://www.dkbrowncreations.com
Email: dkbrowncreations@gmail.com

Social Media Channels
https://www.facebook.com/dkbrowncreations

https://www.twitter.com/dkbrowncreations
https://www.instagram.com/dkbrowncreations
https://www.tumblr.com/dkbrowncreations
https://plus.google.com/dkbrowncreations

 

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